Comments on: What Do Companies with High Net Promoter Score Have in Common? https://www.retently.com/blog/companies-high-nps/ Customer Experience Management Software Wed, 28 Aug 2024 17:38:15 +0000 hourly 1 https://wordpress.org/?v=6.7.1 By: Your startup needs design leadership - AppsDish https://www.retently.com/blog/companies-high-nps/#comment-394 Sat, 02 Nov 2019 18:28:16 +0000 https://www.retently.com/?p=1490#comment-394 […] do you measure customer satisfaction? One common metric is the Net Promoter Score. AirBnB has a consistently high NPS score (around 74), due to its fantastic user experience and commitment to customer service. AirBnB has […]

]]> By: Qual a diferença entre Social Listening e a Postmetria? - Blog Postmetria https://www.retently.com/blog/companies-high-nps/#comment-387 Wed, 09 Oct 2019 15:42:21 +0000 https://www.retently.com/?p=1490#comment-387 […] empresas do mercado como Amazon, Netflix e Starbucks, utilizam a métrica Net Promoter Score© para medir a satisfação de seus clientes. A Postmetria […]

]]> By: Why Measuring Customer Experience (CX) Matters in Pharma | The Stem https://www.retently.com/blog/companies-high-nps/#comment-341 Fri, 21 Jun 2019 21:33:22 +0000 https://www.retently.com/?p=1490#comment-341 […] valuable than those that don’t. Companies that effectively measure and manage customer experience outperform their competitors in terms of key bottom line measures including profitability, revenue growth, shareholder […]

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