https://www.retently.com/blog/good-net-promoter-score/ Customer Experience Management Software Mon, 01 Apr 2024 13:50:54 +0000 hourly 1 https://wordpress.org/?v=6.7.1 https://www.retently.com/blog/good-net-promoter-score/#comment-631 Fri, 05 Mar 2021 11:48:46 +0000 https://www.retently.com/?p=552#comment-631 […] source […]

]]> https://www.retently.com/blog/good-net-promoter-score/#comment-625 Fri, 26 Feb 2021 14:54:37 +0000 https://www.retently.com/?p=552#comment-625 […] En general, puntuaciones por encima de 70 se consideran excepcionales, pero el umbral puede ser menor dependiendo del sector en que estés. Piensa por ejemplo en las empresas de telecomunicaciones que todos necesitamos pero que a la vez no nos gustan. Estarían felices con puntuaciones por encima de cero, como puedes ver en estas comparativas sectoriales. […]

]]> https://www.retently.com/blog/good-net-promoter-score/#comment-624 Sun, 21 Feb 2021 18:58:50 +0000 https://www.retently.com/?p=552#comment-624 […] source […]

]]> https://www.retently.com/blog/good-net-promoter-score/#comment-623 Thu, 18 Feb 2021 08:11:14 +0000 https://www.retently.com/?p=552#comment-623 […] solutions via the Ericom Global Cloud, so SaaS provider benchmarks are also a relevant comparison. Recent data puts the average SaaS provider NPS for 2020 at 30, indicating that Ericom is doing quite well in […]

]]> https://www.retently.com/blog/good-net-promoter-score/#comment-622 Mon, 15 Feb 2021 22:20:34 +0000 https://www.retently.com/?p=552#comment-622 […] Generally speaking, scores above 70 are considered exceptional, but the threshold can be lower depending on the industry you’re in. Just think about telecommunication companies that we all need but also dislike. They’d be happy to see scores above zero, as you can see from these industry benchmarks. […]

]]> https://www.retently.com/blog/good-net-promoter-score/#comment-620 Thu, 11 Feb 2021 13:53:09 +0000 https://www.retently.com/?p=552#comment-620 […] the need for trusted analytics partners, Contentsquare grew its NPS score from 30 to 45 (Retently’s 2020 NPS benchmarks puts the average Saas score at 30), and secured several new multi-million dollar deals with […]

]]> https://www.retently.com/blog/good-net-promoter-score/#comment-619 Thu, 11 Feb 2021 07:57:09 +0000 https://www.retently.com/?p=552#comment-619 […] client. En 2020, le Net Promoter Score de Contentsquare est passé de 30 à 45 (selon Retently, le score moyen pour les entreprises SaaS est de 30), et l’entreprise a signé des contrats de […]

]]> https://www.retently.com/blog/good-net-promoter-score/#comment-613 Sat, 06 Feb 2021 09:17:16 +0000 https://www.retently.com/?p=552#comment-613 […] Generally speaking, scores above 70 are considered exceptional, but the threshold can be lower depending on the industry you’re in. Just think about telecommunication companies that we all need but also dislike. They’d be happy to see scores above zero, as you can see from these industry benchmarks. […]

]]> https://www.retently.com/blog/good-net-promoter-score/#comment-612 Sat, 06 Feb 2021 04:31:27 +0000 https://www.retently.com/?p=552#comment-612 […] Generally speaking, scores above 70 are considered exceptional, but the threshold can be lower depending on the industry you’re in. Just think about telecommunication companies that we all need but also dislike. They’d be happy to see scores above zero, as you can see from these industry benchmarks. […]

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